The Motor Industry Code of Practice for Service and Repair (the Code) commits garages to an open, transparent and fair way of doing business.

By subscribing to the Code, we are demonstrating our commitment to operate as a responsible business.

All of our branches subscribe to the Code and commit to:

• honest and fair services
• open and transparent pricing
• completing work as agreed
• invoices that match quoted prices
• competent and conscientious staff
• a straightforward, swift complaints procedure

The Code itself provides you with:

• a free consumer advice line
• free conciliation and low cost independent arbitration
• more rights than required by law

For further details on the Code you can ...

View the short explanatory video

Read the complete text of the code